How to manually change a student's subject choices once submitted

This guide will show you how you can manually change a student's subject choice if your application form is locked after submission.

If a student emails to say they would like to change their subject choice, you may do it manually on their behalf by going into their student profile. You can search the name of the student in the search bar shown here:

You may also find the student in one of your dashboard cards or application groups, for example "completed applications". Click on a card to load the list of students, which you can then filter to show the students you are interested in. 

Click the name of a student within any list that they appear and it will take you to their profile. 

Once you're in the student profile, click the impersonate button.

Then click 'update' button once the form is opened, and go to Courses step.

To change their choices, you may click the 'x' button to remove the subject on the list then scroll further down to select the new subject as requested. After the changes have been made you may now click the 'Save & submit' button to apply the change.

Note: If the automated email "Notify Student Application Complete" is currently enabled in your Automated Messages area, the applicant will receive this email again if you submit any changes you make on their courses step.