Event Creation & Settings

How to create email templates for events

This guide will show you how to create email templates for event registrants.

From your dashboard, click on Communications & Events, select Communications, and then Manual Messages.

Click on Add new message to create your email template and fill out the required fields.

Template Name - not visible to event registrants

Subject Header - subject of the email that will be visible to event registrants

Target Audience - who the email is for

Note: Please select Event.

Sender Email - email address that will show as the sender of the email

Reply-to Email - email address that will get email replies from event registrants


Click on Next to continue to the next step.

In the Advanced Settings step, you may specify how you would like to send the message. Please select manually and hit Next to continue.

The Email Template step is where you can add the message you would like the template to have. There are Event Tokens you may use that work like Mail Merge allowing registrants to receive them email personalised to them.

Note: You may add a token by clicking on the Mail Merge Field dropdown, selecting the token and clicking on Insert Field. They will be highlighted when you add them.