--- title: Messages Summary Area description: This article will show you how to access the message summary area and how to export data about communications sent out to recipients --- [Skip to content](https://helpdesk.applicaa.com/indies/messages-summary-area#main-content) English Show submenu for translations ![APPLICAA\_LOGO-1024x350-4.webp\]](https://helpdesk.applicaa.com/hs-fs/hubfs/APPLICAA_LOGO-1024x350-4.webp?height=50&name=APPLICAA_LOGO-1024x350-4.webp) Open main navigation Close main navigation - English Show submenu for translations - [applicaa.com](https://www.applicaa.com/) [applicaa.com](https://www.applicaa.com/) How can we help you? - There are no suggestions because the search field is empty. 1. [Independent Schools' Knowledge Base](https://helpdesk.applicaa.com/indies?hsLang=en) 2. [Reporting and Communication](https://helpdesk.applicaa.com/indies/reporting-and-communication?hsLang=en) 3. [Email Communication](https://helpdesk.applicaa.com/indies/reporting-and-communication?hsLang=en#email-communication) # Messages Summary Area ## This article will show you how to access the message summary area and how to export data about communications sent out to recipients The message summary area will show you email activities to check email statuses and export data related to communications that were sent to all users.  To access this, go to: **Communications &Events \> Communications \> Message Summary** ![](https://helpdesk.applicaa.com/hs-fs/hubfs/Screenshot%202024-04-30%20173700-png.png?width=362&height=452&name=Screenshot%202024-04-30%20173700-png.png) You will then see the 'Group Emails' and 'All Activity' tabs. **All Activity** shows email activity from all forms while **Group Emails** will list the group emails sent from that particular form only. You can also track your emails by exporting a list of data that can be helpful in monitoring whether the email messages have been read by the recipients.  The **Export** button is available to help export your file as an Excel or a CSV. ![](https://helpdesk.applicaa.com/hs-fs/hubfs/Screenshot%20(27)-png.png?width=688&height=232&name=Screenshot%20(27)-png.png) ![](https://helpdesk.applicaa.com/hs-fs/hubfs/Screenshot%202024-04-29%20192323-png.png?width=688&height=217&name=Screenshot%202024-04-29%20192323-png.png) Under the '**Group Email**' tab you can see the activities per email. You can click on any particular group email and it will show you delivered rate and other statuses as well. ![](https://helpdesk.applicaa.com/hs-fs/hubfs/Screenshot%202024-04-30%20222424-png.png?width=688&height=171&name=Screenshot%202024-04-30%20222424-png.png) ![](https://helpdesk.applicaa.com/hs-fs/hubfs/Screenshot%202024-04-30%20222950-png.png?width=688&height=243&name=Screenshot%202024-04-30%20222950-png.png) You will also find an arrow up and down on each column to help you sort a specific category relevant to your tracking of emails. ![](https://helpdesk.applicaa.com/hs-fs/hubfs/Screenshot%202024-04-30%20185826-png.png?width=688&height=176&name=Screenshot%202024-04-30%20185826-png.png) To tell you more about email statuses, you may visit this guide [here.](https://helpdesk.applicaa.com/what-do-the-email-statuses-mean?hsLang=en) - [Getting started](https://helpdesk.applicaa.com/indies/getting-started?hsLang=en#main-content) - [First Impressions](https://helpdesk.applicaa.com/indies/getting-started?hsLang=en#first-impressions) - [Profiles](https://helpdesk.applicaa.com/indies/getting-started?hsLang=en#profiles) - [Customisation in Detail](https://helpdesk.applicaa.com/indies/getting-started?hsLang=en#customisation-in-detail) - [Initial Usage Information](https://helpdesk.applicaa.com/indies/getting-started?hsLang=en#initial-usage-information) - [Enquiries and Events](https://helpdesk.applicaa.com/indies/enquiries-and-events?hsLang=en#main-content) - [Managing Enquiries](https://helpdesk.applicaa.com/indies/enquiries-and-events?hsLang=en#managing-enquiries) - [Creating and Managing Events](https://helpdesk.applicaa.com/indies/enquiries-and-events?hsLang=en#creating-and-managing-events) - [Interviews](https://helpdesk.applicaa.com/indies/enquiries-and-events?hsLang=en#interviews) - [Reporting and Communication](https://helpdesk.applicaa.com/indies/reporting-and-communication?hsLang=en#main-content) - [Reporting on Admissions+ Data](https://helpdesk.applicaa.com/indies/reporting-and-communication?hsLang=en#reporting-on-admissions-data) - [Email Communication](https://helpdesk.applicaa.com/indies/reporting-and-communication?hsLang=en#email-communication) - [Insights Area](https://helpdesk.applicaa.com/indies/reporting-and-communication?hsLang=en#insights-area) - [Communications](https://helpdesk.applicaa.com/indies/reporting-and-communication?hsLang=en#communications) - [Offers and Post Acceptance](https://helpdesk.applicaa.com/indies/offers-and-post-acceptance?hsLang=en#main-content) - [Offer Contract Phase](https://helpdesk.applicaa.com/indies/offers-and-post-acceptance?hsLang=en#offer-contract-phase) - [Post Acceptance](https://helpdesk.applicaa.com/indies/offers-and-post-acceptance?hsLang=en#post-acceptance) - [Integrations & Additional Settings](https://helpdesk.applicaa.com/indies/integrations-additional-settings?hsLang=en#main-content) - [Staff Settings & Permissions](https://helpdesk.applicaa.com/indies/integrations-additional-settings?hsLang=en#staff-settings-permissions) - [Additional Settings](https://helpdesk.applicaa.com/indies/integrations-additional-settings?hsLang=en#additional-settings) - [Integrations](https://helpdesk.applicaa.com/indies/integrations-additional-settings?hsLang=en#integrations) - [SIMS Integration](https://helpdesk.applicaa.com/indies/integrations-additional-settings?hsLang=en#sims-integration) - [iSAMS Integration](https://helpdesk.applicaa.com/indies/integrations-additional-settings?hsLang=en#isams-integration) - [Arbor Integration](https://helpdesk.applicaa.com/indies/integrations-additional-settings?hsLang=en#arbor-integration) - [Bromcom Integration](https://helpdesk.applicaa.com/indies/integrations-additional-settings?hsLang=en#bromcom-integration) - [SIMS Sync](https://helpdesk.applicaa.com/indies/integrations-additional-settings?hsLang=en#sims-sync) - [Bursary+](https://helpdesk.applicaa.com/indies/bursary?hsLang=en) [![Chill listening crop-3](https://helpdesk.applicaa.com/hs-fs/hubfs/APPLICAA_LOGO-1024x350-4.webp?width=70&height=24&name=APPLICAA_LOGO-1024x350-4.webp "Chill listening crop-3")](http://applicaa.com) applicaa.com Copyright © 2025, Applicaa Ltd