---
title: Course 4 - Communications & Events | Applicaa Knowledge Base
description: Create and manage your inbox, email templates and automations, and prepare, publish and track events such as Open Days and Tours using the events area.
---

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1. [Applicaa Knowledge Base](https://helpdesk.applicaa.com/)
2. [Course 4 - Communications & Events](https://helpdesk.applicaa.com/course-4-communications-events)

# Course 4 - Communications & Events

 Create and manage your inbox, email templates and automations, and prepare, publish and track events such as Open Days and Tours using the events area.

## Communications

- [Can I send emails to feeder schools?](https://helpdesk.applicaa.com/can-i-send-emails-to-feeder-schools)
- [New Communications Guide](https://helpdesk.applicaa.com/new-communications-guide)
- [Settings & Compliance](https://helpdesk.applicaa.com/settings-compliance)
- [Automations](https://helpdesk.applicaa.com/automations)
- [Campaigns](https://helpdesk.applicaa.com/campaigns)
- [Templates (Enhanced)](https://helpdesk.applicaa.com/templates-enhanced)
- [Inbox](https://helpdesk.applicaa.com/inbox)
- [Sort Your Email Templates into Folders](https://helpdesk.applicaa.com/sort-your-email-templates-into-folders)
- [Vital email templates to check before going live](https://helpdesk.applicaa.com/vital-templates-to-check-before-go-live)
- [How to add a QR code or other images into an email template](https://helpdesk.applicaa.com/how-to-add-qr-code-in-the-email-template)
- [How to update email design - header & footer](https://helpdesk.applicaa.com/how-to-update-email-design-header-footer)
- [How to use the SMS feature (PDF)](https://helpdesk.applicaa.com/how-to-use-the-sms-feature-pdf)
- [How to send a quick email to a group](https://helpdesk.applicaa.com/how-to-send-a-quick-email-to-a-group-1)
- [What do the email statuses mean?](https://helpdesk.applicaa.com/what-do-the-email-statuses-mean)
- [How to Send a Welcome Email to Students and Parents](https://helpdesk.applicaa.com/how-to-send-a-welcome-email-to-all-students)
- [How to view sent emails, their content and status](https://helpdesk.applicaa.com/how-to-view-sent-emails-their-content-and-status)
- [How to create and edit email templates](https://helpdesk.applicaa.com/how-to-create-and-edit-templates)
- [Update to Communication Logs Area](https://helpdesk.applicaa.com/update-to-communication-logs-area)
- [Updating "From" email address and "Reply To" email address](https://helpdesk.applicaa.com/from-email-address-and-reply-to-email-address-can-be)
- [Messages Summary Area](https://helpdesk.applicaa.com/messages-summary-area)
- [How To Send Test Emails](https://helpdesk.applicaa.com/how-to-send-test-emails-in-the-comms-area)
- [Linking Email Templates to Expected Year Groups (In-Year Admissions)](https://helpdesk.applicaa.com/linking-email-templates-to-expected-year-groups-in-year-admissions)
- [How to Send the Parent Confirmation Instruction Email](https://helpdesk.applicaa.com/student-preference-ranking)
- [How to Change Your Email Name Display](https://helpdesk.applicaa.com/change-how-your-email-name-is-displayed)

See less ▼

## Event Creation & Settings

- [Events Area Overview](https://helpdesk.applicaa.com/events-area-overview)
- [How to Create an Event](https://helpdesk.applicaa.com/how-to-create-an-event)
- [How to set an event with multiple days and times](https://helpdesk.applicaa.com/multiple-times-and-days)
- [How to publish and unpublish an event](https://helpdesk.applicaa.com/how-to-publish-and-unpublish-an-event)
- [How to customise your event email](https://helpdesk.applicaa.com/how-to-create-a-new-event-email)
- [How to create a new event registration form](https://helpdesk.applicaa.com/how-to-create-a-new-event-form)
- [How to create a new event question template](https://helpdesk.applicaa.com/how-to-create-a-new-event-question-template)
- [How to filter event registrants based on event registration form responses](https://helpdesk.applicaa.com/how-to-filter-event-registrants-based-on-event-form-responses)
- [How to create an event and make it visible on Landing Page, Student and Parent Homepage](https://helpdesk.applicaa.com/how-to-create-an-event-and-make-it-visible-on-landing-page-student-and-parent-homepage)
- [How Parents or Students can see their events](https://helpdesk.applicaa.com/how-to-view-the-list-of-registrants-for-a-specific-event)
- [How to create a view and add columns to your Event Guests table](https://helpdesk.applicaa.com/how-to-add-columns-to-your-events-view)
- [QR Codes for Event Attendance](https://helpdesk.applicaa.com/qr-codes-for-event-attendance)
- [Advanced Filter Function for Events](https://helpdesk.applicaa.com/advanced-filter-function-for-events)

See less ▼

## Manage registrations

- [Overview of events using calendar function](https://helpdesk.applicaa.com/overview-of-events-using-calendar-function)
- [How to Manually Add Guests to an Event](https://helpdesk.applicaa.com/how-to-manually-add-guests-to-an-event)
- [Event Waitlists Feature](https://helpdesk.applicaa.com/event-waitlists-feature)

- [Course 1 - First Impressions](https://helpdesk.applicaa.com/course-1-first-impressions#main-content)

    - [Landing Page](https://helpdesk.applicaa.com/course-1-first-impressions#landing-page)
    - [Main dashboard](https://helpdesk.applicaa.com/course-1-first-impressions#main-dashboard)
    - [Homepages](https://helpdesk.applicaa.com/course-1-first-impressions#homepages)
    - [Reporting on Admissions+](https://helpdesk.applicaa.com/course-1-first-impressions#reporting-on-admissions)
- [Course 2 - Profiles](https://helpdesk.applicaa.com/course-2-profiles#main-content)

    - [Student Profile](https://helpdesk.applicaa.com/course-2-profiles#student-profile)
    - [Parent Profile (Not for Yr 12)](https://helpdesk.applicaa.com/course-2-profiles#parent-profile-not-for-yr-12)
    - [Application statuses](https://helpdesk.applicaa.com/course-2-profiles#application-statuses)
    - [Manage users](https://helpdesk.applicaa.com/course-2-profiles#manage-users)
    - [Staff users & permissions](https://helpdesk.applicaa.com/course-2-profiles#staff-users-permissions)
- [Sixth Form Only](https://helpdesk.applicaa.com/sixth-form-only#main-content)

    - [Subject Options](https://helpdesk.applicaa.com/sixth-form-only#subject-options)
    - [References](https://helpdesk.applicaa.com/sixth-form-only#references)
    - [Courses Step](https://helpdesk.applicaa.com/sixth-form-only#courses-step)
    - [Form Groups](https://helpdesk.applicaa.com/sixth-form-only#form-groups)
    - [Account Creation](https://helpdesk.applicaa.com/sixth-form-only#account-creation)
- [Course 3 - Application process in detail](https://helpdesk.applicaa.com/course-3-application-process-in-detail#main-content)

    - [Application form customisation](https://helpdesk.applicaa.com/course-3-application-process-in-detail#application-form-customisation)
    - [Application phases & settings (the journey)](https://helpdesk.applicaa.com/course-3-application-process-in-detail#application-phases-settings-the-journey)
- [Course 4 - Communications & Events](https://helpdesk.applicaa.com/course-4-communications-events#main-content)

    - [Communications](https://helpdesk.applicaa.com/course-4-communications-events#communications)
    - [Event Creation & Settings](https://helpdesk.applicaa.com/course-4-communications-events#event-creation-settings)
    - [Manage registrations](https://helpdesk.applicaa.com/course-4-communications-events#manage-registrations)
- [Course 5 - Checks, Troubleshooting & Go-Live!](https://helpdesk.applicaa.com/course-5-checks-troubleshooting-go-live#main-content)

    - [Nursery, Primary & Secondary Only](https://helpdesk.applicaa.com/course-5-checks-troubleshooting-go-live#nursery-primary-secondary-only)
    - [Troubleshooting](https://helpdesk.applicaa.com/course-5-checks-troubleshooting-go-live#troubleshooting)
    - [New Cycle](https://helpdesk.applicaa.com/course-5-checks-troubleshooting-go-live#new-cycle)
- [Course 6 - Timetable & Options (Yr 9 & 12)](https://helpdesk.applicaa.com/course-6-timetable-options-yr-9-12#main-content)

    - [Timetable Overview](https://helpdesk.applicaa.com/course-6-timetable-options-yr-9-12#timetable-overview)
    - [Options step by step & settings](https://helpdesk.applicaa.com/course-6-timetable-options-yr-9-12#options-step-by-step-settings)
    - [Clashes & Optimisation](https://helpdesk.applicaa.com/course-6-timetable-options-yr-9-12#clashes-optimisation)
- [Course 7 - Meetings & Offers](https://helpdesk.applicaa.com/course-7-meetings-offers#main-content)

    - [Setting up meetings](https://helpdesk.applicaa.com/course-7-meetings-offers#setting-up-meetings)
    - [Adding students (or parents)](https://helpdesk.applicaa.com/course-7-meetings-offers#adding-students-or-parents)
    - [Sending Invitations](https://helpdesk.applicaa.com/course-7-meetings-offers#sending-invitations)
    - [Conducting & Managing Meetings](https://helpdesk.applicaa.com/course-7-meetings-offers#conducting-managing-meetings)
    - [Offer phase settings](https://helpdesk.applicaa.com/course-7-meetings-offers#offer-phase-settings)
    - [Making & managing offers](https://helpdesk.applicaa.com/course-7-meetings-offers#making-managing-offers)
- [Course 8 - Transition Features & Taster Days](https://helpdesk.applicaa.com/course-8-transition-features-taster-days#main-content)

    - [Transition Tool](https://helpdesk.applicaa.com/course-8-transition-features-taster-days#transition-tool)
    - [Sorting Hat](https://helpdesk.applicaa.com/course-8-transition-features-taster-days#sorting-hat)
    - [Taster Days](https://helpdesk.applicaa.com/course-8-transition-features-taster-days#taster-days)
- [Course 9 - Sixth Form Enrolment](https://helpdesk.applicaa.com/course-9-sixth-form-enrolment#main-content)

    - [Preparing your system for enrolment day](https://helpdesk.applicaa.com/course-9-sixth-form-enrolment#preparing-your-system-for-enrolment-day)
    - [Enrolment final checks & troubleshooting](https://helpdesk.applicaa.com/course-9-sixth-form-enrolment#enrolment-final-checks-troubleshooting)
    - [Enrolment process overview](https://helpdesk.applicaa.com/course-9-sixth-form-enrolment#enrolment-process-overview)
    - [Post-Enrolment Tools](https://helpdesk.applicaa.com/course-9-sixth-form-enrolment#post-enrolment-tools)
- [Data & Integrations (IT & Data Managers)](https://helpdesk.applicaa.com/data-integrations-it-data-managers#main-content)

    - [Connect to your MIS](https://helpdesk.applicaa.com/data-integrations-it-data-managers#connect-to-your-mis)
    - [Transferring data to and from your MIS](https://helpdesk.applicaa.com/data-integrations-it-data-managers#transferring-data-to-and-from-your-mis)
    - [Properties & useful info](https://helpdesk.applicaa.com/data-integrations-it-data-managers#properties-useful-info)
    - [Insights Area](https://helpdesk.applicaa.com/data-integrations-it-data-managers#insights-area)
    - [Data Compliance](https://helpdesk.applicaa.com/data-integrations-it-data-managers#data-compliance)
    - [Your AI Assistant](https://helpdesk.applicaa.com/data-integrations-it-data-managers#your-ai-assistant)
- [Bursary16+](https://helpdesk.applicaa.com/bursary16)
- [Customer training timetable & in depth guides.](https://helpdesk.applicaa.com/customer-training-timetable-in-depth-guides#main-content)

    - [Customer Training Schedule](https://helpdesk.applicaa.com/customer-training-timetable-in-depth-guides#customer-training-schedule)
    - [Nursery & SIF](https://helpdesk.applicaa.com/customer-training-timetable-in-depth-guides#nursery-sif)
    - [Reception, Year 7, Middle School, In Year](https://helpdesk.applicaa.com/customer-training-timetable-in-depth-guides#reception-year-7-middle-school-in-year)
    - [Sixth Form](https://helpdesk.applicaa.com/customer-training-timetable-in-depth-guides#sixth-form)
    - [Exams+](https://helpdesk.applicaa.com/customer-training-timetable-in-depth-guides#exams)
    - [Data+](https://helpdesk.applicaa.com/customer-training-timetable-in-depth-guides#data)
    - [MAT Dashboard](https://helpdesk.applicaa.com/customer-training-timetable-in-depth-guides#mat-dashboard)
    - [Miscellaneous](https://helpdesk.applicaa.com/customer-training-timetable-in-depth-guides#miscellaneous)
- [Subscriptions and Upgrading](https://helpdesk.applicaa.com/subscriptions-and-upgrading#main-content)

    - [Billing, T&Cs, 1:1 CSM Service](https://helpdesk.applicaa.com/subscriptions-and-upgrading#billing-tcs-11-csm-service)
    - [Find out more about our products](https://helpdesk.applicaa.com/subscriptions-and-upgrading#find-out-more-about-our-products)
- [Applicaa Futures](https://helpdesk.applicaa.com/applicaa-futures#main-content)

    - [ApplicaaOne and Applicaa Futures](https://helpdesk.applicaa.com/applicaa-futures#applicaaone-and-applicaa-futures)
- [First Media](https://helpdesk.applicaa.com/first-media)

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